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State of the SSP: Changes Coming

Posted: May 13, 2010

Important Announcement

The Sound Set Project has grown exponentially since the EWQLSO [Play] v1 sound sets were posted in 2008. What was originally intended to be a small side project has nearly become a full time job between creating sound sets, maintaining and updating, library programming and an unbelievable stream of support and other emails.

With hundreds and hundreds of users it has become increasingly difficult to keep up and maintain the level of service you've come to expect as priority must be given to paying jobs.

After much consideration, including input from a number of users, at this time the only way the Sound Set Project can continue is to begin charging for sound sets. The decision is not made lightly as we firmly believe in the importance and availability of Sibelius support, but the reality is that the only other alternative is to shut down.

Beginning June 1, 2010, the following will be put into effect:

  • All new sound sets that are not financially backed by the developer or another third party will not be available as free downloads.*
  • Sound set updates, depending on their nature and complexity, may be paid updates. This includes updates to sound sets currently available at no charge.
  • Current versions of all currently available sound sets will remain free downloads unless superseded by a paid update.
  • Remote support will be billed at an hourly rate for sessions scheduled after June 1.
  • Phone support will be billed at an hourly rate.
  • Email and chat (iChat, Skype, etc.) support will continue to be offered free of charge.

*LA Scoring Strings and Wallander sound sets which may or may not meet this June 1 date, will be available for free as originally announced.

We appreciate your understanding the need to make these changes. If you have any questions, comments or concerns about the changes please don't hesitate to contact us.

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